{"id":487,"date":"2025-03-19T21:13:06","date_gmt":"2025-03-19T20:13:06","guid":{"rendered":"https:\/\/office.webbplatsen.se\/?post_type=docs&#038;p=487"},"modified":"2025-03-19T21:13:10","modified_gmt":"2025-03-19T20:13:10","password":"","slug":"how-to-chat","status":"publish","type":"docs","link":"https:\/\/office.webbplatsen.se\/en\/docs\/how-to-guides-en-3\/how-to-chat\/","title":{"rendered":"How to chat"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A chat room is a space where participants can communicate: send messages, share documents and files, collaborate on emails together.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Posting in TeamChat\" src=\"https:\/\/player.vimeo.com\/video\/798154744?dnt=1&amp;app_id=122963\" width=\"1200\" height=\"675\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Chat room participants can invite other people to join their chat room. An invitation email is sent to notify selected person about TeamChat invitation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:&nbsp;<\/strong>You can also open Teamchat room via link in the message.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/How20to20chat.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Figure. TeamChat screen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chat room is divided into three parts:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/green_1one_icon.png\">&nbsp;First part contains name of the room, avatars of members that are online and buttons:&nbsp;<em>+ Follow room<\/em>,&nbsp;<em>Members<\/em>, dropdown filter&nbsp;<em>Display: Room<\/em>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">+ Follow room<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Click the button to start following the room.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Members<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The&nbsp;<em>Members<\/em>button contains a list of accounts that have the rights to participated in the chat room. All accounts are sorted by name and type of accounts. Within this list you can see Administrator, Member and also Guest accounts. The owner of the room can choose whether guest have write or read only rights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can filter member or invite a new one (even if they don&#8217;t have&nbsp;IceWarp&nbsp;account).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To find out more on how to invite a guest account see&nbsp;<a href=\"https:\/\/docs.icewarp.com\/Content\/WebClient%20Topics\/TeamChat\/Guest%20Account%20Invitation%20Process.htm\" target=\"_blank\" rel=\"noopener\">Guest Account Invitation Process<\/a>&nbsp;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To find out more about chatting of Guest accounts, see&nbsp;<a href=\"https:\/\/docs.icewarp.com\/Content\/WebClient%20Topics\/TeamChat\/Guest%20Account%20TeamChat%20Interface.htm\" target=\"_blank\" rel=\"noopener\">Guest Account TeamChat Interface<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Display: Room<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The dropdown filter filters the&nbsp;TeamChat&nbsp;room content.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Documents\u00a0<\/em>shows all the files shared in the room. Different types of documents have different icons. Click a relevant icon to lock a file, share or download\u00a0<img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/actions_with_upl_files_icon_99x24.png\"><\/li>\n\n\n\n<li><em>Events\u00a0<\/em>shows all events planned in the room. Facilitates tracking planned or future events. You can either accept or decline them<\/li>\n\n\n\n<li><em>Pins\u00a0<\/em>shows all pinned messages in the room<\/li>\n\n\n\n<li><em>Mentions\u00a0<\/em>shows all messages that mention you<\/li>\n\n\n\n<li><em>Threads\u00a0<\/em>shows all messages with replies in the room<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/green_2two_icon.png\">&nbsp;Second part displays the date of conversation and the whole conversation (shared files and created events) among participants in the room including new messages.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To open a file or document from the present chat, just click its preview image in the chat area.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tip:&nbsp;<\/strong>Once opened, it is possible to edit and leave comments on the file for all members to see, using the embedded collaboration tool. See&nbsp;<a href=\"https:\/\/docs.icewarp.com\/Content\/WebClient%20Topics\/TeamChat\/TeamChat%20Stream.htm\" target=\"_blank\" rel=\"noopener\">TeamChat Stream<\/a>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To accept\/decline a meeting or join a conference call directly from its bubble from the chat area.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/How20to20work20in20and20manage_5.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Figure. Meeting shared to TeamChat.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Mentions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can mention a member by<em>&nbsp;@Member name<\/em>. If you want to mention all members, type&nbsp;<em>@All members<\/em>. All conversations where you have been mentioned you can filter with&nbsp;<em>Mentions&nbsp;<\/em>in the dropdown filter. When someone mentions you, the red circle appears on&nbsp;<em>Followed&nbsp;<\/em>icon&nbsp;<img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/followed_notif_icon.png\">&nbsp;(see&nbsp;<a href=\"https:\/\/docs.icewarp.com\/Content\/WebClient%20Topics\/Dashboard\/Dashboard.htm\" target=\"_blank\" rel=\"noopener\">Dashboard<\/a>)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/green_3three_icon.png\">&nbsp;Third part has the text field for typing your message.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To send a message, type the text and press Enter to send it.<\/li>\n\n\n\n<li>To reply to a message, click\u00a0<img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/reply_to20message_icon.png\">. The thread panel will open on the right. Type your comment below and press\u00a0<em>Enter<\/em>. If there are more comments on that message, their quantity will be indicated on the\u00a0<em>Reply\u00a0<\/em>button (or instance:\u00a0<img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/replies_quantity_icon.png\">).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tip:&nbsp;<\/strong>When you leave the TeamChat room while typing a text, the input text is remembered in the message area so when you come back to the room, you can continue typing and finish the text.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The plus icon opens a context menu\u00a0<img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/green_4four_icon.png\">\u00a0for sharing files or creating events, documents, emails, etc. Type your message into the text field and choose a smile or gif to enhance the impression.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/green_5five_icon.png\">&nbsp;Message bar allows to do quick actions: download or share file, pin the message, edit it or delete.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To share a file, click\u00a0<img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/share_icon.png\">. You can always track the history of your shared file: who opened the link and where.<\/li>\n\n\n\n<li>To download a file, click\u00a0<img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/Download_icon.png\">. The file can be downloaded locally or saved to a folder\u00a0<img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/save_to_folder_icon.png\">\u00a0in your\u00a0WebClient.<\/li>\n\n\n\n<li>To pin a message, click\u00a0<img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/1_pin_icon.png\">. You can have Public pin (all members can see that the message was pinned) or Private pin (you are the only one who can see that the message was pinned).<\/li>\n\n\n\n<li>Click\u00a0<img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/edit_icon.png\">edit and\u00a0<img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/Delete_icon.png\">\u00a0to delete a message. These functions are available only for the author of the message.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/green_6six_icon.png\">&nbsp;To react to a message, click&nbsp;<img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/like_icon.png\">&nbsp;and choose emoji.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:&nbsp;<\/strong>To switch off notifications click your avatar in the&nbsp;<em>navigation bar<\/em>&nbsp;(see&nbsp;<a href=\"https:\/\/docs.icewarp.com\/Content\/WebClient%20Topics\/Dashboard\/Dashboard.htm\" target=\"_blank\" rel=\"noopener\">Dashboard<\/a>). Click \u2699 Options &gt;&nbsp;TeamChat&nbsp;&gt; General. If you don&#8217;t want to receive notification emails about the&nbsp;TeamChat&nbsp;activity, disable them in \u2699 Options &gt;&nbsp;TeamChat&nbsp;&gt; Notification Emails.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A chat room is a space where participants can communicate: send messages, share documents and files, collaborate on emails together. Chat room participants can invite other people to join their chat room. An invitation email is sent to notify selected person about TeamChat invitation. Note:&nbsp;You can also open Teamchat room via link in the message. &#8230; <a title=\"How to chat\" class=\"read-more\" href=\"https:\/\/office.webbplatsen.se\/en\/docs\/how-to-guides-en-3\/how-to-chat\/\" aria-label=\"Read more about How to chat\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"doc_category":[51],"doc_tag":[],"class_list":["post-487","docs","type-docs","status-publish","hentry","doc_category-how-to-guides-en-3"],"year_month":"2026-08","word_count":770,"total_views":"12","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"webbplatsen","author_nicename":"webbplatsen","author_url":"https:\/\/office.webbplatsen.se\/en\/author\/webbplatsen\/"},"doc_category_info":[{"term_name":"How to guides","term_url":"https:\/\/office.webbplatsen.se\/en\/docs-category\/how-to-guides-en-3\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/docs\/487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/comments?post=487"}],"version-history":[{"count":1,"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/docs\/487\/revisions"}],"predecessor-version":[{"id":509,"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/docs\/487\/revisions\/509"}],"wp:attachment":[{"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/media?parent=487"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/doc_category?post=487"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/doc_tag?post=487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}