{"id":110,"date":"2025-03-19T15:49:40","date_gmt":"2025-03-19T14:49:40","guid":{"rendered":"https:\/\/office.webbplatsen.se\/?post_type=docs&#038;p=110"},"modified":"2025-03-19T15:49:42","modified_gmt":"2025-03-19T14:49:42","password":"","slug":"forgot-your-password","status":"publish","type":"docs","link":"https:\/\/office.webbplatsen.se\/en\/docs\/webclient\/forgot-your-password\/","title":{"rendered":"Forgot Your Password"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In case you forgot your password, follow these steps to set up a new one.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:&nbsp;<\/strong>These steps are valid only if administrator allowed password recovery in&nbsp;WebClient&nbsp;Administrator Options &gt; General &gt;&nbsp;<a href=\"https:\/\/docs.icewarp.com\/Content\/Administrator_options\/General\/Password%20Reset.htm\" target=\"_blank\" rel=\"noopener\">Password Reset<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. Click&nbsp;<em>Forgot?<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/Forgot20Your20Password_259x342.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Figure. Login dialog.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Enter security code. If it expired, click&nbsp;<em>Generate new<\/em>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. Click&nbsp;<em>Send me instructions<\/em>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/Forgot20Your20Password_0_259x365.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Figure. Forgot password dialog.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4. Check your alternate email Inbox for a password recovery email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5. Click the URL provided in the email and enter a new password.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/Forgot20Your20Password_1_265x282.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Figure. Email with instructions has been sent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6. To set up a new password, fill in all requested fields and click&nbsp;<em>Save new password<\/em>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/office.webbplatsen.se\/wp-content\/uploads\/2025\/03\/Forgot20Your20Password_2_265x335.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Figure. Enter new password dialog.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:&nbsp;<\/strong>Password policy is set up by administrator in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IceWarp\u00a0Remote Administration Console\u00a0> Domains&amp;Accounts > Policies >\u00a0<a href=\"https:\/\/docs.icewarp.com\/Content\/IceWarp-Server\/Administration-Nodes\/Domains%20&amp;%20Accounts\/Policies\/Password%20Policy.htm\" target=\"_blank\" rel=\"noopener\">Password Policy<\/a><\/li>\n\n\n\n<li>WebAdmin\u00a0> Server Settings >\u00a0<a href=\"https:\/\/docs.icewarp.com\/Content\/WebAdmin%20Topics\/Server%20Settings\/Policies.htm\" target=\"_blank\" rel=\"noopener\">Policies<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:&nbsp;<\/strong>The alternate email address can be set up<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">by administrator in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IceWarp\u00a0Remote Administration Console\u00a0> Domains&amp;Accounts > Management > Users > {user} >\u00a0<a href=\"https:\/\/docs.icewarp.com\/Content\/IceWarp-Server\/Administration-Nodes\/Domains%20&amp;%20Accounts\/Management\/User%20Accounts\/Options.htm\" target=\"_blank\" rel=\"noopener\">Options<\/a><\/li>\n\n\n\n<li>WebAdmin\u00a0> Users&amp;Domains > {domain} > {account} > Email. For more details ask your administrator<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">or by the user in Options &gt; Accounts<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In case you forgot your password, follow these steps to set up a new one. Note:&nbsp;These steps are valid only if administrator allowed password recovery in&nbsp;WebClient&nbsp;Administrator Options &gt; General &gt;&nbsp;Password Reset. 1. Click&nbsp;Forgot? Figure. Login dialog. 2. Enter security code. If it expired, click&nbsp;Generate new. 3. Click&nbsp;Send me instructions. Figure. Forgot password dialog. 4. Check &#8230; <a title=\"Forgot Your Password\" class=\"read-more\" href=\"https:\/\/office.webbplatsen.se\/en\/docs\/webclient\/forgot-your-password\/\" aria-label=\"Read more about Forgot Your Password\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"doc_category":[31],"doc_tag":[],"class_list":["post-110","docs","type-docs","status-publish","hentry","doc_category-webclient"],"year_month":"2026-08","word_count":184,"total_views":"14","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"webbplatsen","author_nicename":"webbplatsen","author_url":"https:\/\/office.webbplatsen.se\/en\/author\/webbplatsen\/"},"doc_category_info":[{"term_name":"WebClient","term_url":"https:\/\/office.webbplatsen.se\/en\/docs-category\/webclient\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/docs\/110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/comments?post=110"}],"version-history":[{"count":2,"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/docs\/110\/revisions"}],"predecessor-version":[{"id":125,"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/docs\/110\/revisions\/125"}],"wp:attachment":[{"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/media?parent=110"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/doc_category?post=110"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/office.webbplatsen.se\/en\/wp-json\/wp\/v2\/doc_tag?post=110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}