---
title: Deletion and recovery of items
description: When you delete an item, this action is not irreversible. You simply move the item to the Trash folder of the relevant product. The item can be restored unless it was not deleted due to the time limits. The time…
url: "https://office.webbplatsen.se/en/docs/webclient/deletion-and-recovery-of-items/"
updated: "2025-03-19"
category: WebClient / WebClient
---

# Deletion and recovery of items

When you delete an item, this action is not irreversible. You simply move the item to the Trash folder of the relevant product. The item can be restored unless it was not deleted due to the time limits. The time limits can be set in [Options](https://docs.icewarp.com/Content/WebClient%20Topics/Options/WebClient%20options/Mail.htm#_Toc27668104) by the user, and in [Administrator options](https://docs.icewarp.com/Content/Administrator_options/Mail/General.htm) by administrators. If the administrator forces the setting for the users, they will not be able to change it in their Options.

To delete an item (email message, folder, IM contact ...), select the item and press *DEL*. You can also use drag & drop. Click and hold the item, as soon as the folder tree opens, drag the item to the ![](https://office.webbplatsen.se/wp-content/uploads/2025/03/Delete_icon_13x14.png)*Trash *folder and drop it when the folder becomes highlighted.

[Move to trash](https://player.vimeo.com/video/887227143?h=98068c43c6&dnt=1&app_id=122963)

**Tip: **Hold *CTRL* to select several items.

**Note: **There are *Trash *folders in *Mail, Calendar, Contacts, Files & Documents* and *Tasks*.

### How to recover deleted emails

To recover deleted email, go to the *Trash *folder in folders tree, right-click an email, select *Move to Folder*. In the dialog, type the folder name and click it.

The email will appear in the selected folder.

[Recover](https://player.vimeo.com/video/887328653?h=42fa633e27&dnt=1&app_id=122963)

### How to recover other items

To recover item in Calendar, Contacts, Documents and Tasks, go to the *Trash *folder of the relevant application and right-click the deleted item. In the menu, select *Recover*.

Also, you can simply double-click the selected item to recover it.

![](https://office.webbplatsen.se/wp-content/uploads/2025/03/Recover20item.png)

Figure. Item recovery