---
title: "How to configure 2-step authentication"
description: "Two-step authentication increases your security while logging into the email account. Choose whether you want to use a mobile application called IceWarp Authenticator that will generate a one-time password (OTP) or whether you want to receive an SMS with the code that…"
url: "https://office.webbplatsen.se/en/docs/how-to-guides/how-to-configure-2-step-authentication/"
updated: "2025-03-19"
category: WebClient / WebClient / How to guides
---

# How to configure 2-step authentication

Two-step authentication increases your security while logging into the email account. Choose whether you want to use a mobile application called IceWarp Authenticator that will generate a one-time password (OTP) or whether you want to receive an SMS with the code that will grant access. Authenticator is a free application available for iOS and Android. To enable SMS messaging, the administrator has to set up the SMS gateway first.

[Setup a 2FA authentication](https://player.vimeo.com/video/798426921?dnt=1&app_id=122963)

In case that two-step authentication has not been activated yet, enable this feature in the Quick Settings menu.

1. Go to *Quick Settings* menu > *Security* > *Set*.
2. Select the type of device and click *Next*.
   ![](https://office.webbplatsen.se/wp-content/uploads/2025/03/220factor20authentication_0_350x693.png)
   Figure. Quick settings menu.
3. Follow the instructions in dialog box. Click *Next* when finished![](https://office.webbplatsen.se/wp-content/uploads/2025/03/220factor20authentication_4_282x475.png)
   Figure. QR Code dialog.
4. Input the code delivered to the app and click *Verify*.
   ![](https://office.webbplatsen.se/wp-content/uploads/2025/03/220factor20authentication_5_287x303.png)
   Figure. 6-digit code dialog.
5. You will see the confirmation that the two-step authentication was activated, click *Done*.![](https://office.webbplatsen.se/wp-content/uploads/2025/03/220factor20authentication_6_286x300.png)
   Figure. Successful activation.

If two-step authentication is activated for your account, every time after password input, you will see the authorization dialog on your WebClient login page. Go to the Authenticator application (or check the SMS) and enter a 6-digit code into the authorization dialog.

![](https://office.webbplatsen.se/wp-content/uploads/2025/03/220factor20authentication_7_277x461.png)

Figure. Two step verification.

**Warning: **In case of stolen or lost mobile device, ask your administrator for 2-factor authentication reset.

### How to deactivate two-step authentication

1. Click your avatar to open the *User settings *menu.
2. Go to ⚙ *Options > Accounts > My account > 2-Step Authentication*.
3. Type 6-digit code you see in the IceWarp Authenticator and click *Reset*.